Rachel Infantini
I'm a lead product designer working remotely in Florida, with 12+ years experience. Driven to leave things better than I found them.
Work Samples
My focus is finding right-sized solutions. I dig past the surface to uncover core problems and remove blockers that allow teams to do their best work.
Rebuilding Device Selection
I fully rebuilt how customers select devices. It fixed critical usability errors and cut support time across engineering and customer support from 230 hours a month to under 10.
- Interaction Design
- User Research
- Cross-Functional Partnership
One Real-Time Alert Feed, Rebuilt for Many Jobs
I redesigned the alert system to prioritize information critical to multiple key user personas, so that they could triage alert severity according to their needs. This gave first responders the right information at the right moment.
- User Research
- Interaction Design
- Information Architecture
A Design System Rebuilt from the Code, not the Library
Figma and code had become two different systems. I tore the library back to what engineering actually shipped, reset tokens and color, guided component cleanups across design and engineering, and set the rules so design and engineering could use one system — instead of overriding it on every screen.
- Design Systems
- Engineering Partnership
- Governance
Stocking Built Around the Cart, Not the Machine
Pharmacy techs were working a cart against a machine that made them stop at every step. I redesigned stocking around the run they were already on, and used that work to tighten the design system.
- Interaction Design
- User Research
- Design Systems
- Hardware + Software
Alerts Management for Speed & Compliance
Each alert type had its own page, and customers could not find features they already owned. I tested the architecture, consolidated setup into two pages that match how administrators think about the product, and made room for scaling so the next new feature would not break the navigation.
- Product Design
- User Research
Resume
Senior Product Designer
Leading multiple end-to-end projects to ship quickly, within weeks, along with user research and design system improvements.
- Q2 2025 Award Winner for Hard Work Worth Doing
- Q3 2024 Front-End Guild Leader
- Q2 2024 Award Winner for Growth
Senior Product Designer
Led design for a key vertical by driving product discovery, user research, and defining user needs. Designed pharmaceutical workflows for medical devices, web, and mobile platforms. Enhanced the design system by overhauling the information architecture and adding new styles, components, and UI patterns.
Senior Product Designer
Streamlined UX processes and documentation for the design team. Developed innovative solutions for complex software challenges in drug development, clinical research, and safety monitoring.
Product Designer
Managed user research, design direction, wireframing, and prototyping for multiple accounts. Collaborated with clients, engineers, product managers, and the agency leadership.
Product Designer
White-label digital products such as web-based apps, advertising units, promotional materials, and white papers.
Graphic Designer
Pharma websites, branding, advertising, and pitch decks.
Graphic Designer
Clients in food and beverage industry.
Art Director
Won an award for best college magazine in 2015.